SRM Engage Delays on 30 Jan to 1 Feb 2016 (Doc ID 2102923.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

There was a delay in fetching the messages from Twitter & Facebook and showing them on SRM Engage from 30 Jan to 1 Feb 2016

 

Cause

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