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Inactive Products Appear in Search but Clicking Link Gives 404 (Doc ID 2102924.1)

Last updated on APRIL 01, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

A product that is not active, and has its Active checkbox is unchecked, still shows up in the type ahead search box.

When the product link is clicked in the type ahead menu, a 404 is thrown.

When directly navigating to the product detail page for an inactive product, e.g. https://www.mysite.com/product/123 a 404 is returned.

Changes

 The product was recently made inactive.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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