Errors thrown in Opportunities: "Attribute Owner is required" and "Resource ID is invalid”, after creating new users with custom resource role and provisioning rules (Doc ID 2103122.1)

Last updated on MARCH 09, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Opportunities

When attempting to access the Opportunity page in SUI, the following error occurs.

ERROR
-----------------------
"Attribute Owner is required"


When attempting to create a new Opportunity in SUI, the following error occurs.

ERROR
-----------------------
"Resource ID is invalid"


STEPS DONE BEFORE BY THE CUSTOMER
-----------------------

They have a custom resource role named "DBS Administrator", assigning the "administrator" option to it.
Also, they have created a custom external job role called "DBS ER Administrator", that inherits some external job roles.
An auto-provisioning rule was also created and named "DBS Administrator". This assigns the "DBS ER Administrator" job role to all the active employee that have DBS Administrator resource role.

(A) If they are following below steps, the above mentioned errors are occurring:
1. create a new user from the Manage users page;
2. assign the DBS Administrator resource role to the user;
3. you click on the auto-provision job roles;
4. Save and close;


(B) THE ISSUE IS NO LONGER when you follow below steps:

1. create a new user from the Manage Users page;
2. assign the DBS Administrator resource role to the user;
3. save and close;
4. access in a second time the manage user page for the user and you click auto-provision job role
you don't get the error.

Cause

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