When Sending A Report Via Email, The Email Only Contains A Virus Check Error (Doc ID 2103396.1)

Last updated on FEBRUARY 04, 2016

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When using an agent to send the document via email, the email is being sent with html format content.

When trying to open it, it is just a virus check error.

The issue can be reproduced at will with the following steps:

1. Send the report via email through an agent.
2. The email only contains a virus check error.


Cause

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