Cannot Access Webhooks After Upgrade: Error loading the Webhook settings Return code: 11002000 (Doc ID 2103444.1)

Last updated on FEBRUARY 04, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After upgrading from 15.4.x to 15.5.x, in the Admin UI when going to Settings->Web APIs we get the error:

Error loading the Webhook settings
Return code: 11002000

In the Admin server log there is this error:

Changes

Created webhooks in 15.4.x and then upgraded the system to 15.5.x.

Cause

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