Track Purchasing Activity Job Stuck In Running Status (Doc ID 2103826.1)

Last updated on FEBRUARY 05, 2016

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.1.10.0.0 to 11.1.11.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Other Issues

ACTUAL BEHAVIOR
---------------
Track Purchasing Activity ESS job is in Running status forever

Run the 'Track Purchasing Activity' ESS job after purchase Agreement is created to update the Fulfillment Line Status but this ESS job is stuck in Running status.

EXPECTED BEHAVIOR
-----------------------
Job should be completed and the fulfillment line status should be updated successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Import Blanket Agreement to successfully create one

2. Run the 'Track Purchasing Activity' ESS job

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the updated status on the contract fulfillment lines

Cause

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