Cannot Access Instantis EnterpriseTrack from a Managed Desktop Computing Service (Doc ID 2104152.1)

Last updated on FEBRUARY 05, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Users of Instantis EnterpriseTrack cannot access Instantis EnterpriseTrack from Amazon WorkSpace.

However user are able to connect to Instantis EnterpriseTrack from their internal network.

Cause

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