User is Forced to Select Oracle CPQ Cloud Site when Creating a Quote in Managed Package v6.0

(Doc ID 2104446.1)

Last updated on JUNE 13, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 and later
Information in this document applies to any platform.

Symptoms

In Managed Package v6.0, multiple Commerce Processes can be integrated to Salesforce (SFDC). If multiple Commerce Processes are set up on SFDC as multiple sites, but only one is available to the users, the look-up button still needs to be used to choose an Oracle CPQ Cloud Site.

Steps to reproduce this issue:

1. Within SFDC, after installing or upgrading to Managed Package v6.0, set up multiple Commerce Processes as multiple sites.

2. Go to Opportunity and create a quote. The user is brought to the page where the look-up button needs to be used to choose an Oracle CPQ Cloud Site.   

         3. The look-up button and pop-up window always shows no matter how many sites the users have access to.


Additional information: If a user had access to and used multiple sites, but access is removed for this user, the pop-up window will still show the site names because it is in the Recent Reviewed Sites. Choosing the site which is not available and creating a quote results in the following error:

Error:You do not have permission to edit quotes on https://sitename.bigmachines.com/. Please contact your system administrator.

 

 

Cause

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