Line Manager unable to approve goals as the approve goals button appears blank and not actionable (Doc ID 2105195.1)

Last updated on MARCH 16, 2017

Applies to:

Oracle Fusion Goal Management Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Goal Management

ACTUAL BEHAVIOR
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Unable to click on Approve Goals button

Manager Unable to click on "Approve Goals" button. Button is available however it is empty and does not show "Approve Goals" text inside it. Also, the goal approval notification does not show the submit/ cancel buttons. 

EXPECTED BEHAVIOR
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Expect that the line manager should be able to approve the goals from My Team Goals UI

STEPS
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The issue can be reproduced at will with the following steps:
1. Worker adds the goals and submits it for approval to line manager
2. The line manager navigates to the My Team Goals page and accesses the goals of the worker
3. The approve button is shown as empty and is not actionable


Cause

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