Payables Is Not Importing Imaged Invoices After Upgrade (Doc ID 2105704.1)

Last updated on FEBRUARY 11, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Manage Invoices-Audit Invoices

When attempting to Import Payables Invoices
the following error occurs.

ERROR
-----------------------
Worker count received :1
Begin Main import_invoices_report: current timestamp:2016-02-09 11:10:06.0041770
00 +00:00
No records available for processing, returning FALSE
EXCEPTION: Import_invoices returned false. Refer log for details
end Main import_invoices_report: current timestamp:2016-02-09 11:10:06.034990000
+00:00



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Patching over weekend
2. Send Invoice Images
3. Run Invoice Import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import and pay invoices

Changes

 Upgrade to R10

Cause

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