My Oracle Support Banner

OSC EDQ Customization (Doc ID 2105731.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

OSC EDQ customization

Customer was wondering if it was possible to tweak/customize the inbuilt Oracle Sales Cloud data quality check in a way to prevent entering duplicate customers (for example there is an existing customer called "DHL" with address "XYZ" and then a new customer is created with the name "Dalsey, Hillblom & Lynn” with address “XYZ”. Currently this is possible as it does not detect any duplication as the names differ, but if there was a check on the address + on the abbreviation of the first 3 letters it could be detected. Is this something that can be done?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.