Last updated on AUGUST 09, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
OSC EDQ customization
Customer was wondering if it was possible to tweak/customize the inbuilt Oracle Sales Cloud data quality check in a way to prevent entering duplicate customers (for example there is an existing customer called "DHL" with address "XYZ" and then a new customer is created with the name "Dalsey, Hillblom & Lynn” with address “XYZ”. Currently this is possible as it does not detect any duplication as the names differ, but if there was a check on the address + on the abbreviation of the first 3 letters it could be detected. Is this something that can be done?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms