OSC EDQ Customization
(Doc ID 2105731.1)
Last updated on AUGUST 09, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
OSC EDQ customization
Customer was wondering if it was possible to tweak/customize the inbuilt Oracle Sales Cloud data quality check in a way to prevent entering duplicate customers (for example there is an existing customer called "DHL" with address "XYZ" and then a new customer is created with the name "Dalsey, Hillblom & Lynn” with address “XYZ”. Currently this is possible as it does not detect any duplication as the names differ, but if there was a check on the address + on the abbreviation of the first 3 letters it could be detected. Is this something that can be done?
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