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OSC EDQ Customization (Doc ID 2105731.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


OSC EDQ customization

Customer was wondering if it was possible to tweak/customize the inbuilt Oracle Sales Cloud data quality check in a way to prevent entering duplicate customers (for example there is an existing customer called "DHL" with address "XYZ" and then a new customer is created with the name "Dalsey, Hillblom & Lynn” with address “XYZ”. Currently this is possible as it does not detect any duplication as the names differ, but if there was a check on the address + on the abbreviation of the first 3 letters it could be detected. Is this something that can be done?


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