Error: "INVALID DATABASE The database you are connecting to is not a P6 Professional or P6 EPPM database" and/or Event Code: "EEQEI-1302-E" When Logging Into P6 Professional Using Cloud Connect (Doc ID 2106179.1)

Last updated on FEBRUARY 22, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.9.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional using Cloud Connect, the following error occurs.

ERROR #1
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*** ERROR: INVALID DATABASE ***
The database you are connecting to is not a P6 Professional or P6 EPPM database.

 

ERROR #2
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Event Code: EEQEI-1302-E


STEPS
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The issue can be reproduced at will with the following steps:
1. Launch P6 Professional
2. Enter valid username and password for cloud database
3. Error occurs


Cause

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