Print Receivables Transactions Incorrectly Emails Invoices to End Dated Customer Contacts (Doc ID 2106473.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When running the Print Receivables Transactions process for customers, whose preferred delivery method is set to E-mail, invoices are being sent to customer contacts which have been end dated.

EXPECTED BEHAVIOR
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One Email should be sent for every invoice, to customer contacts who are active (i.e. not end dated).

STEPS
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The issue can be reproduced at will with the following steps:
1. Run Print receivables Transactions Process

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue the invoices may be sent to customer contacts who are not active.

Changes

 Please read

Cause

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