Object element node name is parsed incorrectly from the RightNow Cloud connection in ICS

(Doc ID 2106563.1)

Last updated on JUNE 18, 2018

Applies to:

Integration Cloud Service - Version 15.3.1 and later
Information in this document applies to any platform.

Goal

Mapping of OrganizationCustomFields of Organization Object cannot be identified and throws "Data element is the message is null" with Rightnow connection in ICS . It works fine when the RightNow web service is called from SOAP UI.
 

Solution

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