Object Workflow - Custom Roles Not Available In Email Notification (Doc ID 2106699.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Opportunities

ACTUAL BEHAVIOR

A custom role is not available to be chosen when setting up an object workflow --> email notifications


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Application Composer --> Sales Application --> Object Workflows under Common setup --> define the Email notifications --> search the Roles on E-mail Details and see no results for the custom role

Cause

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