Web Service Response is Same as Request (Doc ID 2107105.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Not getting the correct response for webservice ContactService and method: GetContact.
Response payload is just same as request.

EXPECTED BEHAVIOR
-----------------------
Response as defined in WSDL must be obtained for particular contact ID passed in the input payload.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In the SOAP UI create a new project for WS: ContactService
2. Edit the input payload: Enter the contact ID
3. Execute the input payload.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the response and contact details cannot be fetched.

Cause

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