Web Service Response is Same as Request
(Doc ID 2107105.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.10.0.0 version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
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Not getting the correct response for webservice ContactService and method: GetContact.
Response payload is just same as request.
EXPECTED BEHAVIOR
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Response as defined in WSDL must be obtained for particular contact ID passed in the input payload.
STEPS
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The issue can be reproduced at will with the following steps:
1. In the SOAP UI create a new project for WS: ContactService
2. Edit the input payload: Enter the contact ID
3. Execute the input payload.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get the response and contact details cannot be fetched.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |