Unable to Distribute Goal Plan Sets (Doc ID 2107247.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Goal Management Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Fusion Goal Management Cloud Service, 11.1.10.0.0 version, Goal Management

Distributing Goal Plan Sets Not Working

Created goal plan sets to be distributed to different populations in the workforce. Each goal plan sets have individual people attached to them, rather than eligibility profile. After submitting the scheduled goal process, have ran into two separate issues.

1. After submitting the goal scheduled process for one of the goal plan sets, none of the attached people received the set. I tried resubmitting this set process several times to no avail. also rechecked all of my configuration and nothing was improper.

2. After submitting the goal scheduled process for one of the goal plan set, the attached people only received 1/3 of the set. Only 1 of the 3 goal plans got transferred in the goal plan set to the worker. Once again, tried resubmitting this set process several times to no avail. I also rechecked all of my configuration and nothing was improper.

Also submitted one goal plan set that completely went through. There seems to be severe problems with the distribution.


After submitting the goal scheduled process for one of the goal plan sets, employees should get plan assigned

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign in Fusion Goal Management
2. Navigate to Schedule process and run Managed Goal Scheduled Process to assign goal plan
3. Notice process runs to success but some folks are not attached with assigned goal plan


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms