Payment Process Request Is Stuck (Doc ID 2107515.1)

Last updated on FEBRUARY 17, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Payment process request (PPR) is stuck during build phase. User is unable to query this PPR in payments dashboard and terminate. As a result, many invoices are stuck in "selected for payment" status.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms