P6 Web Unresponsive When Assigning Resource in Resource Assignments Page (Doc ID 2107795.1)

Last updated on DECEMBER 14, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.8.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to assign resources in the resource assignments page, P6 web is freezing.


STEPS
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The issue can be reproduced at will with the following steps:
1.  Log into P6 web.
2.  Go to resource, then the assignment view.
3.  Select multiple resources, then select 'Assign another resource'.
4.  Observe P6 will freeze on the first attempt.
5.  Log out and back in to observe assigning the resource works.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot assign resource.

Cause

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