Unifier Admins Cannot Unlock User Accounts Using OIM

(Doc ID 2109079.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

When an end user locks their account by entering incorrect passwords when logging into Unifier, Unifier Administrators are unable to unlock the user accounts via OIM.
When attempting to unlock the accounts, the following error is thrown:

Error - IAM-3050203 : You do not have permission to unlock the user(s) with Id(s) ] as the user(s) is locked by Administrator.

Cause

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