Unable to Successfully Provision a P6 Production User via OIM (Doc ID 2109136.1)

Last updated on APRIL 11, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.1.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to provision P6 production to users in OIM, the status remains "provisioning" and no access is granted.  The following browser error is also sometimes displayed:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms