Not Able To See The Transactions Related To The Customer Relationship (Doc ID 2109204.1)

Last updated on FEBRUARY 22, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.9.2.0 version, On receipts, Reviewing opening transactions, not able to see the transactions related to the customer relationship

Customer A has a relationship with Customer B


EXPECTED BEHAVIOR
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As the relationship was defined between customer A and customer B, expecting to be able to query open transactions for customers


STEPS
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The issue can be reproduced at will with the following steps:
1. Define a relationship between Customer A and Customer B (reciprocally)
2. Go to Receivables Balances
3. Go to Create Receipt
4. Enter the customer A
5. Go to View > Add open Receivables

If "allow payments for unrelated transactions" is set to yes, and search for Receipt Reference Number = 1%, it pulls back ALL invoices for ALL customers

If "allow payments for unrelated transactions" is set to No, and search for Receipt Reference Number = 1%, it pulls back ALL invoices for customer A

If customer number or customer account, that will pull all the invoices for customer B but not for customer A



Cause

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