Historical Days Used Count Error (Doc ID 2109477.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Social Station

ACTUAL BEHAVIOR
---------------
The number reflected for Historical Data usage is different from the actual usage.

EXPECTED BEHAVIOR
-----------------------
The data usage reflected should be same as the actual usage.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Historical data request
2. Complete the request
3. Check the number of days used on Topics section.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
this problem does not impact normal use, but is incorrect from accounting perspective

Cause

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