Printing in Document Engine Results in Error [XML document structures must start and end within the same entity] (Doc ID 2109585.1)

Last updated on OCTOBER 15, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 12.0 and later
Information in this document applies to any platform.

When printing or previewing a document, an error is generated:

Could not get document from xml.

The bm.log will also have the full error stack similar to the one below:

str:tokenize() or str:split() is used multiple times throughout the document, either in the Global XSL or in the XSL snippet.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.