Error : JBO-25072 - Sales Cloud - CPQ Integration Error (Doc ID 2110373.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, CX Integration

Sales Cloud - CPQ Integration error

We did CPQ Test pod refresh from Production pod and we set SSO configuration again.
We confirmed that Sales cloud and CPQ are integrated basically, but error occurred when clicking "Update Opportunity" button.
I attached screenshot.

ERROR
-----------------------
 JBO-25072

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open an opportunity
2. update it
3. see the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Update Opportunity after CPQ integration with OSC

Cause

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