User unable Copy Opportunity, with Close status

(Doc ID 2111184.1)

Last updated on FEBRUARY 27, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Opportunities

Error while copying won Opportunity

User try to Copy Opportunity, with Close status.
But unable to do same due to below error.


You have not specified a win/loss reason for this opportunity. You must specify a win/loss reason before you can close it.

The issue can be reproduced at will with the following steps:
1. Login into application
2. Navigator > Sales > Opportunity
3. Edit Opportunity > Action > Copy Opportunity.

The issue has the following business impact:
Due to this issue, users cannot copy the Opportunity, hence it increase the data entry over head.


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