Oracle Commerce Cloud: Unable To Save Widget Changes (Doc ID 2111568.1)

Last updated on MAY 11, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

After the upgrade to 16.1, when saving widgets using the Admin UI, the following error is seen. 

Failed to load widget text snippets
Return code: 20307

  This has been seen only for a couple of customers that use Brazilian Portuguese locale.

Solution

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