"Select a Certificate" Dialog is Displayed When Accessing Instantis EnterpriseTrack Login Page For Cloud Environments (Doc ID 2112056.1)

Last updated on MARCH 01, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On Instantis EnterpriseTrack cloud environment, when attempting to access the EnterpriseTrack login page, the following pop up is displayed.

"Select a certificate"

Example 1:

Windows Security Box
Select a Certificate:
1. <<User name>>
Issuer: <<Company Server>>
Valid From: 10/13/2015 to 10/12/20...
"Click here to view certificate  prope.."

2. <<email address>>
Issuer: Communications Server
Valid From: 10/15/2015 to 4/12/2016

Example 2:

Select a certificate

Select a certificate to authenticate yourself to <customeraccount>.oracleindustry.com:443


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a browser and navigate to the Instantis EnterpriseTrack login page.

Cause

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