Unable to edit the business process 'CrmCommonBusinessPlanApproval'

(Doc ID 2112467.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.4.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Release 11
Unable to edit any custom business process

Customer unable to edit any custom business processes. And they followed the steps below from mainline:


EXPECTED BEHAVIOR
-----------------------
Customer should be able to edit business process.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Application Composer->Common Set Up-> Business Processes.
2. Click on Actions-> Create-> Create new custom business process
3. Unable to edit the business process 'CrmCommonBusinessPlanApproval'. Even when we click on Actions->Update, we are not able to edit the business process.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a custom business process.

Cause

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