Error When Opening or Creating a Quote from Oracle Sales Cloud [An error occurred while communicating with the partner site] (Doc ID 2112663.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 and later
Information in this document applies to any platform.

Symptoms

When attempting to edit a quote or create a new quote, an error appears.

Could not perform Action: Open Quote
During commerce integration Process ID: 12345678, Name: OSC - Opp Import
An error occurred while communicating with the partner site.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms