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Error: "The Requested Page Was Either Not Found or You Do Not Have Access to it" When Attempting Login/Connect to Team Member Configured for SSO (Doc ID 2112704.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.2.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.2.0 and later
Primavera P6 Team Member - Version 15.2.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to connect to Team Member, configured for Single Sign-On, the following error occurs when attempting to login:

ERROR
-----------------------
The requested page was either not found or you do not have access to it.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Open a browser
  2. Attempt connection to Team Member
        - When configured for SSO, a redirect for SSO authentication will occur
        - Once authenticated, a redirect back to the application will occur
  3. Note the reported issue which occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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