Can Not Add Public Page - Error - Facebook Page With That Name Does Not Exist (Doc ID 2113578.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Certain pages are not able to be added as public pages in SRM, erroring
"Facebook page with that name does not exist";
 but the pages does exist.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms