Not All Users Showing In Search For Territory Allocation (Doc ID 2113758.1)

Last updated on MARCH 18, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Territory Management, Quotas

ACTUAL BEHAVIOR
---------------
Active users are not coming in search list while editing territories

EXPECTED BEHAVIOR
-----------------------
Active users should come in search list while editing territories

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a territory proposal
2. Edit the proposal
3. Try adding new members to the territory

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add new members to the territory

Cause

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