Special characters ( ) & . ! [ ] in Product Display Name Will Break URL Structure (Doc ID 2114003.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


Having the extended characters ( ) & . ! [ ] in the product display name will break URL structure causing the browser to return a 404.

For example, a product named "Down Jacket 35° F/2° C" gets translated to

which results in a 404. Removing the SEO name allows the page to be accessed.

Cause

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