Last updated on MARCH 09, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When attempting to clear phone number and save the account screen, the following error occurs.
The phone number is invalid. You must enter a valid phone type and phone number
1) Log into Fusion Applications
2) Navigate to Accounts
3) Open an existing Account where Phone number is not null
4) Clear Phone number and Hit Save
5) Error "The phone number is invalid. You must enter a valid phone type and phone number" comes up
Due to this issue, users cannot clear phone number and save the account screen
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