Error:The Phone Number Is Invalid. You Must Enter A Valid Phone Type And Phone Number.
(Doc ID 2115058.1)
Last updated on MARCH 21, 2018
Applies to:Oracle Fusion Sales Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
When attempting to clear phone number and save the account screen, the following error occurs.
The phone number is invalid. You must enter a valid phone type and phone number
1) Log into Fusion Applications
2) Navigate to Accounts
3) Open an existing Account where Phone number is not null
4) Clear Phone number and Hit Save
5) Error "The phone number is invalid. You must enter a valid phone type and phone number" comes up
Due to this issue, users cannot clear phone number and save the account screen
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!