R10 PB15 - Outlook New Account creation results in Validation Pop Up for Address (Doc ID 2115070.1)

Last updated on APRIL 28, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Microsoft Outlook

ACTUAL BEHAVIOR
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When creating an Account, the user populates the Account name, hits save and receives "Address is required. New Account will be saved before adding address"

EXPECTED BEHAVIOR
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To successfully save an account without the validation pop up

STEPS
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The issue can be reproduced at will with the following steps:

1. From the ribbon "Oracle Sales Cloud for Microsoft Outlook"
2. Hit the "New Account" link.
3. Enter the Organization Name.
4. Hit Save & Close
5. Pop up validation occurs



Cause

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