Classic Insight: User Cannot Export Reports - Export Option is Disabled (Doc ID 2115575.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

When a user tries to export a report from Classic Insight, they cannot because the Export option (under Home > Export) is grayed out.

Cause

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