Why "My Business Contacts" is displaying a contact for an account which I don't own?

(Doc ID 2115602.1)

Last updated on MARCH 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

Customer is selecting "My Business Contacts" which, according to Oracle documentation, is displaying all contacts belonging to all the accounts you own.
However, he has a contact displayed on which he is not the owner (of the contact or of the account). Why is this happening?
 

Solution

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