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Tax Is Not Getting Calculated For Customers Who Are Based Out Of Country (Doc ID 2115733.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Manage Transaction Taxes

ACTUAL BEHAVIOR
---------------
Tax is not getting calculated for customers who are based out of home country


EXPECTED BEHAVIOR
-----------------------
Application should calculate tax for customers that are based in a different country

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice for a customer who is based outside of the home country
2. Save the transaction and observed the tax is not calculated


Cause

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In this Document
Symptoms
Cause
Solution
References


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