B2B console Shows MSG_COMPLETE but OSN Does Not Receive Document .
Last updated on MARCH 08, 2017
Applies to:Oracle Fusion Application Toolkit Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Users want to send Documents to the Supplier in cXML format. How do administrators get cXML documents to setup and send to the supplier.
The issue can be reproduced at will with the following steps:
1. Administrators completed the OSN setup as described in Oracle Fusion Purchasing: B2B Communication e-Commerce Setup (Doc ID 1995064.1) and Setting up supplier sites for Outbound B2B communication (Doc ID 1627921.1) and How to Generate Electronic PO (cXML) For Punchout Supplier? (Doc ID 1983059.1)
2. In the B2B console, the state of the transmitted document is shown as MSG_COMPLETE. However when the user logs in to OSN there are no documents created in OSN.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms