Dynamic Page Layouts Not Working Consistently (Doc ID 2116686.1)

Last updated on APRIL 10, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer has created two new layouts for opportunity and lead objects with the requirement that the rest of the page layout will change dynamically when a custom field is changed is changed.

This approach should work but it behaves differently in the two objects.

E.g. for one user the dynamic layout works for Opportunities but not for Leads. For another user the dynamic layout works for Leads but not Opportunities.

The Layouts are NOT linked to any specific Role (this is set to Any)

Cause

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