In the Import Activity Progress There Are Activities Still In Progress Or Not Started But The Status Of The Import Is Completed (Doc ID 2116880.1)

Last updated on MARCH 15, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
The customer is importing Geographies and the data is created correctly with status completed. But in the Import Activity Progress there are activities still in progress or Not started.
I see that in our test environments the same issue happens.

Status = Completed

Import Activity Progress:
1 Import Activity que...: Completed
2 Preparing Data for...: Completed
3 Importing data: Processing
4 Completing import...: Not Started

EXPECTED BEHAVIOR
-----------------------
All the activities should complete

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Manage File Import Activities
2. Create a new import for Geographies
3. Verify the import completes but some of the activities do not

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are confused if the imported ended or not.

Cause

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