About: Agents Disabled or Not Running After an Upgrade

(Doc ID 2116892.1)

Last updated on DECEMBER 26, 2017

Applies to:

Oracle Taleo Platform Cloud Service - Reporting for OBI - Version 13C and later
Information in this document applies to any platform.

Symptoms

 Zone was upgraded to a new TEE Version (ex. 15B to 17.0) or a new OBIEE Version (REL12) and since the upgrade, agents have either not been running, show as disabled, or are not delivering to the configured recipients.

Changes

 

Cause

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