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Importing Territories Results In Errors, But No Error Log. (Doc ID 2117259.1)

Last updated on APRIL 26, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Rel 10 version, Territory Management, Quotas

When attempting to run territory import
the following error occurs.

ERROR
-----------------------


File Record Number Import Job Id System TaskId Error Type Error Message Comments
7 3E+14 3E+14 ERROR No errors detected for this record. The territory was not imported due to the problems detected somewhere else.
21 3E+14 3E+14 ERROR No errors detected for this record. The territory was not imported due to the problems detected somewhere else.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attached CSV files were used for Territory import
2. When running import 23K records were failing to import with the above error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
It is important to be resolved as the import needs to be run in Production soon.

Cause

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In this Document
Symptoms
Cause
Solution


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