Stage Snapshot Gives Incorrect Data
Last updated on MARCH 22, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Customer is using Sales Stage snapshot history subject area to look at when exactly was an opportunity's sales stage changed and they are getting wrong dates back.
He tested an opportunity and seems like the snapshot is using Opportunity Name instead of Opportunity ID to capture snapshots.
So, if an opportunity was created on 1/21/16 for instance, and it has been sitting in Stage 1 since then and a rep goes in and changes the stage to Stage 2, in the snapshot it shows that opportunity has been in Stage 2 since 1/21/16 not when they actually changed the stage.
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