Stage Snapshot Gives Incorrect Data
(Doc ID 2118212.1)
Last updated on MARCH 19, 2019
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Customer is using Sales Stage snapshot history subject area to look at when exactly was an opportunity's sales stage changed and they are getting wrong dates back.
He tested an opportunity and seems like the snapshot is using Opportunity Name instead of Opportunity ID to capture snapshots.
So, if an opportunity was created on 1/21/16 for instance, and it has been sitting in Stage 1 since then and a rep goes in and changes the stage to Stage 2, in the snapshot it shows that opportunity has been in Stage 2 since 1/21/16 not when they actually changed the stage.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document