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XML Export in P6 Web Access Never Completes (Doc ID 2118763.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to export a XML file in P6 EPPM Web Access, the process never completes.

The issue can be reproduced at will with the following steps:
1. Login to P6 EPPM Web Access.
2. Select the 'Projects' tab.
3. Select Actions > Import/Export > XML Project Import/Export
4. Select the project(s).
5. Click 'Export'.

Due to this issue, users cannot export projects in P6 EPPM Web.

Cause

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