Cannot Enter Payroll On Future Dated Hire (Doc ID 2119105.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Payroll

When attempting to enter payroll relationship for an employee,
the following error occurs.

ERROR
-----------------------
Error Message:
The person ID used as the creator for an element entry does not exist.
The person with a primary key of 300000012632399 was supplied as the creator when creating the entry, but the ID does not exist in the person table.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Person Management
2. Empl ID - 30098
3. Update payroll relationship effective 3/13/16
4. Receive Error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter payroll relationship.

Cause

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