Error When Trying To Open Document In Document Designer [An Unknown Error has occurred] (Doc ID 2119183.1)

Last updated on APRIL 21, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 Update 2 and later
Information in this document applies to any platform.

Symptoms

When attempting to open a Document Designer document in the editor, the error "An Unknown error has occurred" will occur after a long load time.

The time taken to generate the error is network-variant.

Cause

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