When We Click "Submit For Approval" From The Participant Snapshot> Manage Comp Plan, Participant Did Not Receive Any Email or Worklist Notification
(Doc ID 2119233.1)
Last updated on MARCH 08, 2024
Applies to:
Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.01.0 and laterOracle Fusion Incentive Compensation - Version 11.13.22.01.0 and later
Information in this document applies to any platform.
Symptoms
The plan approval function is enabled with zero level of approval.
User submitted plan approval for several participants but the participants did not receive any notification via email or worklist.
EXPECTED BEHAVIOR
The participant should have received a notification to reject or accept the compensation plan.
STEPS
1. Enable plan approval via Setup and Maintenance > System Parameter
Enable Plan Approval and Acceptance Workflow = Yes
Analyst Approval Hierarchy Levels = 0
Supervisor Approval Hierarchy Levels = 0
2. Submit approval
Navigator > Participant Snapshot > Manage Compensation Plan > [ Submit for Approval ]
3. Did not get any notification.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |