Invalid Content Item Error

(Doc ID 2119873.1)

Last updated on DECEMBER 13, 2016

Applies to:

Oracle Fusion Profile Management Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, .Profile Management

Invalid Content Item Error

We are seeing an error with adding content items to the profile as a manager. These are custom content types and content items that were created in June 2015 and we have never seen an issue with them previously. Before seeing this error message, the Search and Select popup kept appearing, even though we already selected a value in the dropdown. Due to this popup appearing everytime we click Save and Close, we were unable to Save the data at all.

This issue occurs with both custom and seeded roles.

Roles: Employee and Line Manager



ERROR
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JBO-29115 Unable to construct the error message due to error java.lang.IllegalArgumentException: can't parse argument number CONTENT_ITEM. Use the exception stack trace and error code to investigate the root cause of this exception. Root cause error code is JBO-${adfBundle['oracle.apps.fnd.applcore.messages.FndMessagesResourceBundle']['HRT:::HRT_MNGE_INVALID_CONTENT_ITEM']}. Error message parameters are {0=ProfileItemEO, 1=oracle.jbo.Key[300000035249520 ], 2=null}




STEPS
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The issue can be reproduced at will with the following steps:
1. Team Talent Overview icon > Click Employee’s Name
2. Click second View / Edit button to get to their Skills and Qualifications page > Add category button
3. Select the category to add > click dropdown
4. Select value in dropdown > Type in description > click (+) Add button to add new row
5. See Search and Select: Name popup even though we’ve already selected Decision Making in the dropdown
6 . Click OK > Select value in dropdown for second row > type in description
7. Highlight first row > See Search and Select: Name popup again, even though we’ve already selected that value
8. Click OK
9. Click Save and Close > See popup again
10. Not able to save and close. Everytime we click Save and Close, the popup appears again.

Then, we see the JBO-29115 error message.



Cause

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